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Servient and Special Counsel Form Strategic Partnership to Provide a Comprehensive e-Discovery Solution

Advanced Machine Learning Combined with Expert Managed Review Efficiently Handles Legal Review and Aggressive Deadlines

Houston, Texas (February 25, 2013) – Servient, Inc., and Special Counsel, the leading provider of legal staffing and discovery services, today announced a strategic partnership that combines advanced machine learning with expert managed review of legal documents and data. The paired offering of Servient’s Predictive Review technology with Special Counsel’s managed review workflow process allows clients to respond to litigation requests with substantial amounts of data and aggressive deadlines in an accurate and cost-effective manner.

Successful collaboration between Servient and Special Counsel on a number of recent projects led to this formalized partnership. "I used the combined offering of Servient’s Predictive Review and Special Counsel’s Managed Review to respond to a litigation request that required processing a substantial amount of data on an aggressive deadline," noted Abigail Nitka, a lawyer with Wilson, Elser in New York. "Special Counsel’s stewardship and Servient’s machine learning allowed us to meet our goal and move on with other parts of the litigation. Machine learning technologies combined with managed review are definitely the future of large-scale document production."

For over a decade, Servient has worked to address the ever-increasing data volumes involved in legal matters, and a wealth of industry experience has resulted in the development of a mature proprietary technology solution that reliably identifies and organizes relevant data with optimized lawyer review. By combining proprietary machine learning technology and workflows with an intuitive, refined user experience, Servient deploys its advanced analytics over the Hadoop framework, allowing it to scale and easily handle matters of any size.

"The cost containment benefits of this partnership are substantial for the client and our advanced machine learning technology paired with Special Counsel’s expert managed review service provides a turn-key solution to defensibly drive down the cost of e-discovery," said Ian Wilson, Servient’s founder and CEO. "We have seen first-hand the quality of review performed by Special Counsel and the depth of their project management—Special Counsel is a perfect partner to drive the machine learning technology workflow."

With a focus on quality, transparency and clarity, Special Counsel provides fully customized review services that are built on decades of experience and thousands of successfully completed projects. Their dedicated project management team tailors the scope, review methodologies, workflows, checkpoints and resource estimates to meet specific project goals while being conducted in accordance with their premier Project Management Certification Program—the first such program from a national staffing organization. From processing through production, Special Counsel managed review services give peace of mind while allowing clients to focus on critical case strategy instead of arduous review activities.

"Special Counsel and Servient combine the perfect combination of people, process, and technology to deliver the highest quality product without the need for large scale changes to existing workflow," noted Chris Gallagher, senior vice president and national director, discovery and consulting solutions for Special Counsel. "Our field tested methodology combines Special Counsel’s, project management professionals with Servient’s predictive review technology—the best, most efficient tool for managed review on the market."

Key benefits of the partnership’s offering include:

  • Combined leadership in e-discovery technology and expert managed review
  • Defensible cost containment
  • Proven machine learning technology
  • Integrated quality assurance methodology
  • Premier and customizable managed review workflows
  • Immensely scalable

About Servient
Servient provides advanced electronic discovery technology solutions to leading law firms, Fortune 1000 corporations and government agencies. Servient's Predictive Review combines advanced machine learning technology with attorney review. Servient actively learns from the document decisions made by the legal team during legal review and separates the relevant documents from the irrelevant material. Servient has offices in Houston and Austin, Texas; Washington, D.C.; Richmond, Va.; Philadelphia; Los Angeles, New York City; and Pune, India. For more information about Servient, please visit

About Special Counsel
Special Counsel is the largest provider of legal staffing services to corporate legal departments and law firms nationwide. Special Counsel services include customized staffing and project management for e-discovery and document review projects of any size and location, as well as providing experienced legal professionals for general workload management, litigation support, and business transaction support. Specialized services include search and direct hire placement of legal professionals at all levels, medical document review, TurnKey Legal Center document review space, document review management under SightManager® document review management tool, Concise® deposition digesting, and Alderson® Court Reporting. For more information, visit

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