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Legal Application Support Specialist

Job Code: 57343024
Location: Manhattan, New York
Date Posted: 8/10/2017
Position: IT
Practice Area: Open
Employment Type: Either Contract or Direct Hire

Our NY office is currently looking for bright, talented Legal Application Support Specialists for potential upcoming assignments with top NY law firms! This is an excellent opportunity to get solid experience with a growing IT team. Candidates must have a minimum of 2 years of experience in a law firm, this is a great opportunity to join a prestigious NYC law firm.
 
Legal Application Support Specialist Responsibilities:


  • Provides escalated second level user support by responding to inquiries, troubleshooting and resolving problems for all firm-supported software applications including MS Office, Adobe Acrobat, and document management systems.
  • Conducts new hire orientations and systems training as needed
  • Continually maintains and expands strong working knowledge of current firm-supported and future technologies to provide technically accurate solutions to users. Researches, evaluates and provides input on software products as requested.
  • Participates in departmental project teams and task forces designed to streamline workflow and/or resolve issues; assists with various firm and/or departmental projects and initiatives as assigned.

 
Requirements:


  • 2+ years of related application support, document processing, help desk, or floor support experience in a law firm.
  • Advanced MS Word experience required to be considered for this position
  • Thorough knowledge of computer software, including but not limited to, the Microsoft Suite of products, graphics, databases, electronic mail, calendaring, document management systems and general office productivity tools in a Windows environment
  • Excellent presentation, communication, interpersonal and customer service skills required and ability to interact effectively and professionally with all learning styles.

 
If you are interested and qualified for this opportunity, please submit your resume to newyork@specialcounsel.com
 

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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