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Case Study: Law Firm

Strengthening a law firm with skilled legal secretaries

The Opportunity

Special Counsel was contacted by a growing law firm's satellite office in Florida, requesting that they assist in sourcing a number of skilled legal secretaries. These candidates were required to have diverse skill sets, and assist in advanced tasks in order to allow the partners and attorneys of the firm to focus on larger projects and cases.


The attorneys within the law firm were able to increase their billable hours, while the skilled legal secretaries were quickly on-boarded and able to take many of the less vital tasks off of the attorneys' workloads. Special Counsel is now assisting with other placements within the firm including: attorneys, paralegals and legal administrative assistants.

The Goal

Deliver the client with high quality legal secretaries that offered the skill sets necessary, and provided a good fit to the firm's corporate culture, while seamlessly on-boarding the new hires.

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Business Challenges

Special Counsel's client, a U.S.-based law firm, opened a satellite office in Florida in 2010. The office experienced tremendous growth and, within three years, needed to quickly ramp up its legal support team. Due to the challenges of growing a startup office, the attorneys needed legal secretaries with solid litigation and real estate experience who could work with little supervision. Each secretary would support two to three attorneys, needed to have excellent prioritization skills to assist with foreclosure litigation, and required experience filing in federal and appellate courts.

Our Solution

The Special Counsel Account Team worked closely with the client to learn the office culture and the traits of an ideal fit for their legal secretary roles. Our team worked directly with the attorneys who needed support to ensure the secretaries we placed provided immediate value. Within 1 1/2 years, Special Counsel placed nine legal secretaries in direct-hire roles and in temporary positions for assistance during peak hours and to cover for absences. After two successful placements, the client called and requested candidates exactly like the two legal secretaries we had provided. Soon after, Special Counsel became the "go to" legal staffing firm for this client.

Outcomes / Highlights

Special Counsel provided immediate value to this growing law firm by supplying legal secretaries who could instantly contribute and serve as assets to the law team. With our legal secretaries in place handling unbillable tasks, the firm's attorneys were able to bill out their time more effectively as the firm grew. With the success of our legal secretaries, the client asked Special Counsel to assist with other placements within the firm, including attorneys, paralegals and legal administrative assistants.

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